We develop marketplaces
to empower developers
Our most popular marketplace, SugarOutfitters connects the market-dominating SugarCRM to scores of third-party plugin vendors.
SuiteCRM is SugarCRM wearing its Che Guevara shirt. Our SuiteCRM store provides a streamlined purchasing experience for customers and high-octane marketing tools for developers.
We build solutions that help you
get more done
A no-code solution that brings all the SaaS apps you use into one handy-to-use spot. Glances finds data based on what you are looking at and displays it right there which eliminates tab switching, searching and clicking around to find your important customer data.
Enable your support and sales teams by giving them the visibility they need. With this Zendesk and SugarCRM integration your teams will be able to stay up-to-date on all relevant records whether they are in Zendesk or in Sugar.
Save your team countless hours. SugarChimp syncs your lists in both directions so you can work in your preferred application. Segment and group your MailChimp subscribers based on CRM data so you can market to the right people at the right time.
We have a history of
delivering amazing products
Look, we get it. It’s great that people can write plugins for your platform. But to keep that software ecosystem alive and vibrant, you need a bazaar, a place buyers and sellers know, a place they can always find what they need. We’ve spent the past five years learning how to build killer marketplaces and plugins. Here's our team and our track record …
Long known as “eggsurplus” in the SugarCRM community, Jason leads the strategic partner and marketing efforts for Fanatical Labs. He also annoyingly calls charges in pickup basketball games.
Ft. Worth, TX
Joining the team as Customer Support Champion in 2018, Heidi works to improve the customer experience and is the go-to for our customers when they need help with our products.
Since joining the team in 2015 as Director of Product, Jon has spent most of his time working with clients and prospects to better understand how we can meet their needs. As a former head basketball coach, Jon would never call charges in a pickup game.
Chad serves as the CTO of Fanatical Labs. He also serves as co-founder, integration expert, supreme bug-fixer, nasty-shot blocker and chief code monkey. He has only occasionally been accused of taking himself too seriously.
San Diego, CA
With a knack for creative design, big ideas and the small details that make each project shine, I enjoy connecting brands to both businesses and consumers through the art of storytelling.
companies interacted with
paid out to add-on developers
license pings processed
Jason pitches the idea of SugarOutfitters to Chad at SugarCon. Chad declines.
Jason calls and pitches the idea to Chad again. Chad declines.
Jason pitches the idea to Chad one more time. Chad says fine ...
First lines of code are written for our marketplace platform. Time to get busy working with our developer partners!
To test the waters, SugarOutfitters soft-launches with an initial group of sellers.
SugarOutfitters is alive and kicking. By January 2013 the marketplace officially hosts 14 sellers and 25 add-ons.
Big love to those early developers: Atcore Systems, Ticomix, Eontek, FBSG, Synolia, Grinmark, Blake Robertson, Matthew Poer, Wired Marketing, Source Creativity, Christian Knoll, SalesAgility, Sugar Project, IKO Systems. Thank you!
Our first SugarCon sponsorship! We're proud to be a bronze sponsor and judge the App Throwdown.
The train's rolling. By the end of the first year, we're up to 64 add-ons.
We acquire SugarChimp in January, completely rewrite the integration and re-launch it at SugarCon where we are again a sponsor. We unveil SugarChimp — the crowd goes wild.
Another SugarCon Bronze Sponsorship hits the books. SugarOutfitters continues to grow and become the place to find the most reliable add-ons and integrations for Sugar. Our 33-point inspection makes all the difference.
SugarChimp is on a tear and paying off. We use SugarChimp as an example for other add-on developers, showing them how to make a living selling add-ons.
Time for another SugarCon sponsorship. We always enjoy seeing partners and customers from all over the world.
We launch SugarChimp Professional edition with major new features.
Jon joins the team!
The company is growing and we need help. Jon Sheppard jumps in as Director of Product, puts our products on a growth trend and never looks back!
The precursor work of what would eventually become Glances begins.
We update SugarChimp to use the latest MailChimp v3 API.
Fanatically Zen Launched!
Working closely with Zendesk, we launch the preferred new Sugar & Zendesk integration. Version one is out the door and more features are on the way!
Add another SugarCon Sponsorship to the books! This time we come to the party with two integrations: SugarChimp & Fanatically Zen.
SugarChimp Ultimate edition launches to serve those who need the absolute most out of Sugar and MailChimp.
SuiteCRM Store Launched!
The folks at SalesAgility have a great thing going with SuiteCRM. It was time for their developer community to have a place to get their add-ons and integrations in front of SuiteCRM customers.
Welcome to the team Heidi Washington!
Team member #4 has joined the team! Heidi Washington will focus on helping enable our customers as our Customer Support Champion.
Team meetup in Minneapolis, Minnesota. Mall of America baby!
Welcome to the team Jessica Biondo!
Team member #5 has joined the team! Jessica Biondo joins the team as our Marketplace Enablement Manager and will help support our marketplace customers and partners.
Glances officially launches!
The long journey to make integrations easy for businesses leads up to the big lauanch.