We're discussing 5 steps to providing disappointing news to customers without breaking trust, as well as some language options that agents can use while still remaining engaged and authentic. Read more
Fanatical Labs, developers of high-quality SugarCRM software integrations such as SugarChimp, Fanatically Zen, and Glances, today announced it has been named a winner of a SugarCRM 2023 Partner Award. Read more
The DreamCon2020 conference will be held on Wednesday, November 18. This one-day virtual event will focus on Connecting and Securing the Enterprise – An API Led Strategy. Read more
The single customer view you always wanted is here. Glances launches as a no-code platform to unify siloed customer data across all business applications. Read more
Being a small business, we understand the emotional, social and financial impact the Coronavirus pandemic has already created. An act of kindness that we hope helps your business. Read more
Heidi shares her 5 favorite ways to maximize your use of SugarChimp, the much loved integration for SugarCRM and Mailchimp. Read on to learn more. Read more
We have been a part of the Sugar ecosystem for over 14 years now in one capacity or another. To this day we use Sugar internally as our source-of-truth. Read more
This past year we took a hard look at ourselves to determine our values which we would then use for hiring, decisions, etc. Here we share what we... Read more